SUGO | Privacy Policy

PRIVACY NOTICE FOR SPECIALIZED ULTRASOUND IN GYNECOLOGY & OBSTETRICS (SUGO)

We handle and protect your personal health information in accordance with Ontario’s Personal Health Information Protection Act, 2004 (PHIPA) and any other laws that we are required to follow. We provide training, follow established policies, and take other steps to ensure that our staff and anyone else acting on our behalf protects your privacy.

Collection, Use, and Disclosure of Personal Health Information

Your request for care from us implies consent for our collection, use, and disclosure of your personal health information for the following purposes:

to provide and assist in the provision of health care to you through our services, programs, and facilities;
to get payment for health care and any related goods and services provided to you, including from OHIP, your private insurer, WSIB, and others as necessary;
to plan, administer, and manage the operation of our services, programs, and facilities;
to manage risk and improve the quality and safety of our services and programs;
to educate or train our agents to provide health care;
to conduct research activities as approved by a research ethics board;
to comply with legal and regulatory requirements; and,
to fulfill other purposes that are permitted or required by law.

From time to time, we may communicate about your care with your other health care providers, including collecting, using, and disclosing your personal health information through electronic medical information systems (sometimes called electronic health records, eHealth records, electronic medical records, etc.). If you would like more information about the electronic medical information system we use, please speak with our Privacy Contact.

Any uses of your personal health information other than those mentioned above would require your express consent.

Your Rights and Choices

PHIPA provides you with certain rights related to your personal health information under our custody or control. Please communicate with our Privacy Contact for more information related to your rights:

· to see and get a copy of your personal health information;

· to ask us to make corrections to inaccurate or incomplete personal health information;

· to withdraw your consent to our collection and use of your personal health information or its disclosure to other health care providers (subject to certain legal obligations); and,

· to be informed if your personal health information is lost, stolen or improperly accessed.

Our Privacy Contact

For more information or to raise a concern about our privacy practices, please contact our Privacy Contact:

Name: Dr Mathew Leonardi

Phone: (905) 522-2220

Email: info@sugoclinic.com

Mailing Address: 200 James St S. Suite 305, Hamilton, Ontario, L8P 3A9

The Information and Privacy Commissioner of Ontario

The Information and Privacy Commissioner of Ontario is responsible for making sure that privacy law is followed in Ontario. For more information about your privacy rights, or if you are unable to resolve an issue directly with our Privacy Contact and wish to make a complaint, contact:

Information and Privacy Commissioner of Ontario

2 Bloor Street East, Suite 1400

Toronto, ON M4W 1A8

Email: info@ipc.on.ca

Toll Free: 1-800-387-0073

TDD/TTY: 416-325-7539

Halie Wilcox

03:50 17 Feb 23

I had the absolute pleasure of attending this clinic recently. I was referred to this clinic by an OB-GYN in St. Catharines and drove to Hamilton in order to have what was explained to me as “endometriosis mapping”.I would first like to describe myself as being an extremely anxious person when it comes to anything medically related.Now with that being addressed, upon entering this clinic, the atmosphere was spectacular. I could immediately tell that the owner took great pride in the way that this clinic was presented. Both the waiting room and the bathroom were beautiful and empowering. I found this clinic aesthetically pleasing and calming.As for my procedure, it truly exceeded all of my expectations. Dr. Leonardi and the sonographer were amazing. I received more information in 30 minutes than I ever have about my reproductive system.I am extremely grateful that I had the opportunity to speak with Dr. Leonardi. I truly believe that what he has established with his clinic is ground breaking for women with endometriosis.I witnessed my mother struggle for years with this disease. Seeking out medical help and almost always being ignored. Thank you Dr. Leonardi for being so informed and accessible.

Mikaela Frankovich-Ross

19:08 22 Jan 23

My experience at SUGO was informative and efficient. The staff were kind and I was seen on time.My experience with Dr. Leonardi was by far the most valuable care I have received in relation to Endometriosis. Dr. Leonardi was straight forward and thorough when answering my questions. I highly recommend Dr. Leonardi and SUGO for concerns related to Endometriosis. Thank you for your dedication and hard work.

Wei Deng

17:45 24 Nov 22

My OB referred me to SUGO for a third trimester growth scan. The check-in process was smooth. My sonographer Lee was welcoming and friendly, keeping me informed throughout the scan. I also appreciated them accommodating my mother in for a quick viewing at the end, which I know can be difficult elsewhere during COVID. I also noticed how modern and well-kept their equipments are. Overall very satisfied with my experience at SUGO!

Angela Commisso

19:07 20 Aug 22

I was referred to SUGO from my OBGYN, and was immediately impressed with the overall cleanliness of the office, and kindness of all the staff at the office. Dr. Leonardi immediately made me feel comfortable as his patient. He is considerate, trustworthy, kind, and kept me informed throughout the process. As women we go through so much and it can be stressful, but I felt very reassured with him as my Dr. You are in good hands with Dr Leonardi and all the staff at SUGO!

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