New Cancellation Policy - Effective From January 2024

Phone: (905) 522-2220
Fax: (905) 522-2280

200 James St. South,
Suite 305, Hamilton
ON L8P 3A9

Monday - Thursday
8:00am - 4:30pm
Friday 8:00am - 4:00pm

Saturday 8:00am - 2:00pm (on occasion)
Sunday Closed

Privacy Policy



How We Protect Your Privacy

We handle and protect your personal health information in accordance with Ontario’s Personal Health Information Protection Act, 2004 (PHIPA) and any other laws that we are required to follow.  We provide training, follow established policies, and take other steps to ensure that our staff and anyone else acting on our behalf protects your privacy.


Collection, Use, and Disclosure of Personal Health Information

Your request for care from us implies consent for our collection, use, and disclosure of your personal health information for the following purposes:

 From time to time, we may communicate about your care with your other health care providers, including collecting, using, and disclosing your personal health information through electronic medical information systems (sometimes called electronic health records, eHealth records, electronic medical records, etc.).  If you would like more information about the electronic medical information system we use, please speak with our Privacy Contact.


Any uses of your personal health information other than those mentioned above would require your express consent.


Your Rights and Choices

PHIPA provides you with certain rights related to your personal health information under our custody or control.  Please communicate with our Privacy Contact for more information related to your rights:

·       to see and get a copy of your personal health information;

·       to ask us to make corrections to inaccurate or incomplete personal health information;

·       to withdraw your consent to our collection and use of your personal health information or its disclosure to other health care providers (subject to certain legal obligations); and,

·       to be informed if your personal health information is lost, stolen or improperly accessed.


Our Privacy Contact

For more information or to raise a concern about our privacy practices, please contact our Privacy Contact:

Name: Dr Mathew Leonardi

Phone: (905) 522-2220


Mailing Address: 200 James St S. Suite 305, Hamilton, Ontario, L8P 3A9

The Information and Privacy Commissioner of Ontario

The Information and Privacy Commissioner of Ontario is responsible for making sure that privacy law is followed in Ontario.  For more information about your privacy rights, or if you are unable to resolve an issue directly with our Privacy Contact and wish to make a complaint, contact:

Information and Privacy Commissioner of Ontario

2 Bloor Street East, Suite 1400

Toronto, ON   M4W 1A8


Toll Free:  1-800-387-0073

TDD/TTY:  416-325-7539